Special Alert: Our office will close at noon Friday, December 13th for a staff appreciation day. Our holiday closures will include all day Tuesday, December 24th, Wednesday, December 25th , noon on Tuesday, December 31st , and all day January 1st. Wishing you a happy & safe holiday season!
Phone:
(515) 278-3940
Pay By Phone:
888-598-9833
Emergency/After Hours:
(515) 971-1102
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Regulations

Rules and Regulations – Please click to view in its entirety

Table of Contents

Preface

Definitions

Section 100 Administrative

Section 101 General

Section 102 Application for Use of Water

Section 103 Application for Installation of Water Service

Section 104 Taps and Connections

Section 105 Water Service Installation

Section 106 Cross Connections and Backflow Prevention

Section 107 Public Fire Protection

Section 108 Private Fire Extension

Section 109 Water Meters

Section 110 Main Extensions

Section 111 Plan Submittals

Section 112 Water Shortage Plan

Section 113 Schedule of Charges

Appendix A – Fee Schedule

Appendix B – Figures

Quick Links
City of Urbandale Des Moines Water Works Metro Waste Authority - Urbandale BSI - Online Backflow Tracking American Water Works Association - IA Iowa One Call Urbandale Sanitary Sewer District Urbandale - Windsor Heights Sanitary Sewer District
Hours of Operation

Monday – Friday
8:00-4:30pm

Contact

Urbandale Water Utility
3720 86th Street
Urbandale, IA 50322-4058

 (515) 278-3940 (515) 971-1102 (Emergency/After Hours)
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