Special Alert: Central Iowa Water Works, Des Moines Water Works Forewarn Outdoor Water Usage Restrictions Could Happen - Please refer to the Announcement Tab for more information
(515) 278-3940
Pay By Phone:
Emergency/After Hours:
(515) 971-1102

New Service

To start, cancel, or transfer service the Urbandale Water Utility asks that all customers contact the office in advance at 515-278-3940.  New residents will be sent a packet of information including an Application for Water Service Card to fill out and return with a deposit.  The deposit is based on the size of the meter installed at the property ranging from $40.00 – $150.00.  The deposit is returned as a credit on the monthly statement after three years of service or applied towards a final statement.  All residents will pay a non-refundable service charge of $5.00.

UWU office-2