Special Alert: Our office will close at noon Friday, December 13th for a staff appreciation day. Our holiday closures will include all day Tuesday, December 24th, Wednesday, December 25th , noon on Tuesday, December 31st , and all day January 1st. Wishing you a happy & safe holiday season!
Phone:
(515) 278-3940
Pay By Phone:
888-598-9833
Emergency/After Hours:
(515) 971-1102

E-Statements

The Urbandale Water Utility is proud to offer its customers e-statements as a convenient, eco-friendly method to receive monthly statements.  By registering for e-statements, customers will receive an email notification when a statement is available for online viewing.  Customers may revert to paper statements at any time.

To request e-statements, customers must first register an account online.  This can be done by clicking here.   To register for online access, customers will need their ten digit account number.

If you have any questions or need assistance, please contact the Urbandale Water Utility at 515-278-3940.