Special Alert: As the Urbandale Water Utility prepares for the arrival of season, Distribution Technicans will be flowing fire hydrants throughout the city. Please contact the Urbandale Water Utility with any questions or concerns.
Phone:
(515) 278-3940
Pay By Phone:
888-598-9833
Emergency/After Hours:
(515) 971-1102

E-Statements

The Urbandale Water Utility is proud to offer its customers e-statements as a convenient, eco-friendly method to receive monthly statements.  By registering for e-statements, customers will receive an email notification when a statement is available for online viewing.  Customers may revert to paper statements at any time.

To request e-statements, customers must first register an account online.  This can be done by clicking here.   To register for online access, customers will need their ten digit account number.

If you have any questions or need assistance, please contact the Urbandale Water Utility at 515-278-3940.