(515) 278-3940
Emergency/After Hours:
(515) 971-1102


Customer Service Representative

Urbandale Water Utility is currently accepting applications for the position of Customer Service Representative.  Primary duties include answering the phone, assisting customers with their water statement, processing customer payments and preparing a bank deposit along with various other office duties.  See link to the full job description.  Work hours are Monday-Friday 8:00 – 4:30. Pay rate: $21.81 – $32.71

Interested persons may submit their cover letter and resume along with a completed application to:

Urbandale Water Utility
Attn:  Lisa Duede
3720 86th St.
Urbandale, IA  50322

Or email to

Customer Service Representative Job Description

Employment Application