Special Alert: As we enter into below freezing temperatures, please remember to disconnect hoses from hose bibs to prevent damaged water lines at your home. Also, if your home has an irrigation system, please ensure it is properly drained to prevent damage and water leaks. In case of a water leak, it’s important to know where your main water shutoff is located. Most main water shutoff valves are located inside the home, in the basement, and just a few feet from where the main water line enters the house. To shut off water to your home, ensure the valve is turned perpendicular to the water line (ball valve style) or clockwise in the off position (gate valve style).
Phone:
(515) 278-3940
Pay By Phone:
888-598-9833
Emergency/After Hours:
(515) 971-1102

Hydrant Meter Rental

The Urbandale Water Utility has hydrant meters of various sizes available for rent on a first come, first serve basis.  A refundable deposit based upon meter size is required.   Current deposit prices are listed in the Urbandale Water Utility’s Fee Schedule.  The hydrant meters may be checked out from the Urbandale Water Utility’s office at 3720 86th Street.   Only a hydrant meter rented from the Urbandale Water Utility may be used on the fire hydrants located within Urbandale city limits.

Hydrant Meter

 

In lieu of renting a hydrant meter, the Urbandale Water Utility also has a water salesman available to distribute bulk water twenty-four hours a day.  The water salesman is located next to the Urbandale Public Library at 3310 86th Street.

Water Salesman