Special Alert: As the Urbandale Water Utility prepares for the arrival of season, Distribution Technicans will be flowing fire hydrants throughout the city. Please contact the Urbandale Water Utility with any questions or concerns.
Phone:
(515) 278-3940
Pay By Phone:
888-598-9833
Emergency/After Hours:
(515) 971-1102

Customer Service

The Urbandale Water Utility is proud to offer its customers services beyond providing clean, quality water.   The Urbandale Water Utility provides convenient payment methods, e-statements, automatic meter readers, and residential leak detection services. The Urbandale Water Utility may be contacted via telephone at 515-278-3940.


Urbandale Water Utility