Phone:
(515) 278-3940
Pay By Phone:
888-598-9833
Emergency/After Hours:
(515) 971-1102

Regulations & Specifications

The Urbandale Water Utility has provided online access to the utility’s Regulations and Specifications to ensure all customers, developers and contractors have quick and convenient access to the utility’s policies.  The Regulations and Specifications are accessible through the navigation menu located at the right of the page.

Attention

  Urbandale Water Utility

Please include the following Standard Notes on all preliminary plats, final plats, site plans and construction drawings.

 

  • All water work, public or private, shall be done in accordance with Urbandale Water Utility (UWU) Standard Specifications, available at  https://urbandalewater.org/regulations-specifications/specifications/
  • Any water use from a hydrant, public or private, requires the use of a UWU hydrant meter. Call (515-331-6838) to reserve a hydrant meter.
  • Contractor shall notify UWU least one week prior to construction.
  • Contractor shall notify UWU 48 hours in advance of all pressure testing, bacteriological sampling, and post construction walkthroughs, public or private.
  • All service lines shall be pressure tested and bacteriological sampled with watermain
  • The General Contractor shall be responsible for compliance with the UWU Cross Connections and Backflow Preventions Regulations, available at https://urbandalewater.org/wp-content/uploads/2025/05/A-2025-Section-106-Cross-Connections-and-Backflow-Prevention.pdf including proper installation and certified testing. The Contractor shall notify the UWU’s backflow administrator at (515-331-6838) within 48 hours of installation and testing to schedule an inspection.
  • All booster pumps shall have automatic shutoffs or pressure controllers to maintain 20 psi in the suction line under all conditions.
  • Existing water service valves and stop boxes must be protected during construction. Where necessary, these components should be adjusted to match final grade elevations.
  • Fire hydrant auxiliary valves shall be located directly after the tee.
  • All watermain taps on existing watermains shall be scheduled and coordinated through UWU (515-278-3940) at least 48 hours in advance. The Contractor shall ensure all necessary plumbing permits have been approved by the City of Urbandale prior to scheduling.

For questions regarding the specifications, please contact the Distribution Manager at (515-331-6836)

 

 

Effective June 1, 2022 the Urbandale Water Utility requires flexible tubing conduit to be installed on all new residential and commercial construction.  This ruling is to allow wire to be pulled from the meter setting to the exterior of the building for installation and placement of water meter reading equipment.

Please see Urbandale Water Utility Rules and Regulations, Section 109.8.4 and 109.8.5 for further information.

109.8.4 All new water meter installations shall have a radio read device.

109.8.5 All residential and commercial buildings shall install a 3/4″ flexible tubing conduit with a pull string from the meter setting on the outside of the building.  It is the owner/contractor’s responsibility to ensure wires can be run to the outside using the 3/4″ flexible tubing conduit. (Addendum #4)