The Urbandale Water Utility serves approximately 18,500 accounts within the Urbandale city limits. The system includes two elevated water storage tanks, 225 miles of water main, 4,000 valves, 3,300 fire hydrants, and three booster pumping stations that supply two pressure zones. Treated water is currently purchased from Central Iowa Water Works and distributed to Urbandale residents and businesses.
The Urbandale Water Utility is proud to offer its customers services beyond providing clean, quality water. In addition to providing convenient payment methods, e-statements, automatic meter readers and offering residential leak detection services, the Urbandale Water Utility serves as a billing agent for the City of Urbandale. Your monthly statement will include charges for sanitary sewer, storm water, and solid waste services.
Stay up-to-date on our new projects and Infrastructure updates.
As the seasons change, water main breaks can happen more frequently. Crews from the Urbandale Water Utility will be on the site of all main breaks in Urbandale until the break has been repaired and water service restored.