Special Alert: Our office will close at noon Friday, December 13th for a staff appreciation day. Our holiday closures will include all day Tuesday, December 24th, Wednesday, December 25th , noon on Tuesday, December 31st , and all day January 1st. Wishing you a happy & safe holiday season!
Phone:
(515) 278-3940
Pay By Phone:
888-598-9833
Emergency/After Hours:
(515) 971-1102
Front Page
Front Page
 
 

Urbandale Water Utility

The Urbandale Water Utility provides services to 16,100 accounts within the Urbandale city limits. With two elevated water storage tanks, approximately two hundred miles of water main, and three booster pumping stations that supply water to two pressure zones, the Urbandale Water Utility is able to provide water services to the residents and businesses of Urbandale. The Urbandale Water Utility currently purchases treated water from Des Moines Water Works for distribution to its customers.

Services of Urbandale Water Utility

The Urbandale Water Utility is proud to offer its customers services beyond providing clean, quality water. In addition to providing convenient payment methods, e-statements, automatic meter readers and offering residential leak detection services, the Urbandale Water Utility serves as a billing agent for the City of Urbandale. Your monthly statement will include charges for sanitary sewer, storm water, and solid waste services.

Current Project Updates

Stay up-to-date on our new projects and Infrastructure updates.

Water Main Repairs

As the seasons change, water main breaks can happen more frequently. Crews from the Urbandale Water Utility will be on the site of all main breaks in Urbandale until the break has been repaired and water service restored.