Special Alert: ATTENTION LAWN IRRIGATION SYSTEM OWNERS: Notifications for annual backflow assembly testing are mailed on April 15th of each year by BSI Online. The test results are to be completed and recorded with BSI Online by May 15th of each year. Questions may be directed to Richard Kerby at 278-3940.
Phone:
(515) 278-3940
Emergency/After Hours:
(515)-971-1102

Customer Service

The Urbandale Water Utility is proud to offer its customers services beyond providing clean, quality water.   The Urbandale Water Utility provides convenient payment methods, e-statements, automatic meter readers, and residential leak detection services. The Urbandale Water Utility may be contacted via telephone at 515-278-3940.


Urbandale Water Utility